Privacy Statement

Metazoa considers your privacy very important and treats it with care.

For more information, please contact one of our employees by sending an email to info@metazoa.nl for product advise call +31 085-0787979 or contact us at productinfo@metazoa.nl

When does Metazoa Diervoeders collect your personal data?

Personal information includes the following: name, address, telephone number, e-mail address or an IP address. Metazoa collects your personal information when you fill out a form, send a letter or e-mail or call our employees. Also, when you visit Metazoa's website, you provide us with personal information. Furthermore, personal data can be collected in the context of a (potential) customer - or business relationship with Metazoa Diervoerders.

Why does Metazoa use your personal information?

Metazoa gebruikt uw persoonsgegevens ten behoeve van een efficiƫnte en effectieve bedrijfsvoering, de levering van producten en diensten en in het bijzonder voor de uitvoering van de volgende activiteiten:

  • Metazoa uses your personal data for the purpose of efficient and effective operations, delivery of products and services, and in particular, for the performance of the following activities:
  • Metazoa processes personal data for the execution of agreements and the maintenance of relationships with customers, suppliers and other stakeholders. For example, to execute an order and provide a service, Metazoa records the name, address and phone number of a customer or its representatives and updates this information when there are changes. Metazoa may use your email address to inform you about your order, invoice and/or the products ordered. Metazoa bases this processing on the execution of a contract respectively on its legitimate interests as the maintenance of relationships is necessary in the context of normal business operations.
  • To be able to perform marketing activities, Metazoa processes personal data of (potential) relations, such as address and email address and your visit to our website. Where necessary, personal data are processed in this context on the basis of consent. For direct marketing purposes, personal data of customers are processed on the basis of legitimate interest, as these activities are part of Metazoa's normal business operations.
  • For communication purposes, such as providing information on products and/or services via a newsletter, the website, social media or otherwise and providing information with regard to for example events, customer contact data can be processed. Prior consent is requested for providing information via a newsletter. With regard to cookies, please refer to the Cookie Policy below. For other communication purposes, the legitimate interests of Metazoa form the basis as these activities relate to the normal business operations of Metazoa.
  • For the purpose of financial administration and internal control, for example, invoice and payment data are processed. Metazoa makes use of a secure payment environment. When you pay with iDeal or make a transfer, the data are stored in our administration in order to link the payment to your order. Furthermore, the bank account will only be used if money is to be refunded. The basis for this processing is execution of a contract (order).
  • For development and analysis purposes in order to improve the Metazoa website, data such as web pages visited, click and surfing behavior, internet browser and the duration of a visit or session are processed. The basis for this processing is the legitimate interest. Please refer to the Cookie Policy.
  • With whom might Metazoa Diervoerders share your personal data?
  • Metazoa will not sell your personal data to third parties and will only use it for the purposes mentioned above. Metazoa can engage third parties in the context of its business operations. Insofar as these third parties process your data in the course of carrying out business activities, the necessary measures will be taken to ensure that your data will only be processed insofar as this is necessary in this context. Metazoa will further provide your data to third parties in cases where it is obliged to do so, such as by a court order, or if it has obtained prior consent.

With whom might Metazoa Diervoerders share your personal data?

Metazoa will not sell your personal data to third parties and will only use it for the purposes mentioned above. Metazoa can engage third parties in the context of its business operations. Insofar as these third parties process your data in the course of carrying out business activities, the necessary measures will be taken to ensure that your data will only be processed insofar as this is necessary in this context. Metazoa will further provide your data to third parties in cases where it is obliged to do so, such as by a court order, or if it has obtained prior consent.

How long will your personal data be kept?

Metazoa will not keep personal data longer than necessary for the purposes mentioned above. The retention period for personal data depends on the purpose for which the personal data is used. This takes into account at least the applicable legal retention period, the reasonable expectation that personal data will still be used for the purpose for which it was obtained and the legitimate interests of Metazoa. As soon as the personal data are no longer necessary, they will be anonymized or deleted.

Security of your Personal Information

Metazoa has taken the necessary security measures to prevent unlawful use of your personal data. Metazoa has an information security policy and trains its employees in this area. In addition, Metazoa has taken measures with regard to physical and digital access security.
Requests for inspection, correction, deletion, objection and data transfer
If you want to inspect, change or remove your personal data, please send an e-mail to info@metazoa.nl.

Requests for inspection, correction, deletion, objection and data transfer

If you want to inspect, change or remove your personal data, please send an e-mail to info@metazoa.nl.

Questions, comments or complaints

For questions, remarks or complaints regarding the protection of your personal data by Metazoa, please contact Metazoa by e-mail:
info@metazoa.nl.
Changes
The privacy statement of Metazoa can be modified when new developments give reason to do so. The most current privacy statement can always be found on the Metazoa website. This privacy statement was created on February 17, 2021.